Money

Financial support package revealed for Tier 2 businesses

By Kat Hill | 22 October 2020

The Chancellor Rishi Sunak has announced further measures today (22 October) to help support businesses affected by a reduction in income and footfall due to the Covid-19 pandemic. Changes mean that grants of up to £2,100 per month will be available to eligible businesses in Tier 2. The measures include…

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Liz Mckeon

Liz McKeon awarded coveted accreditation

By Sophie Nutt | 10 October 2020

Salon business expert, Liz McKeon, has been awarded the coveted Business All-Star Thought Leader in Empowering Female Entrepreneurs accreditation. The accreditation is overseen by the prestigious All-Ireland Business Foundation, whose adjudication panel is chaired by Dr Briga Hynes, of the Kemmy Business School at the University of Limerick, and Kieran…

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Phone

How to use email marketing for your beauty business

By Kat Hill | 28 August 2020

Staying in touch with your clients through email marketing allows you to maintain a relationship with your clients in a professional manner. “I believe this is one of the most underused and underrated marketing tools available to nail and beauty professionals,” states Alice Kirby, founder Lockhart Meyer Salon Marketing (www.lockhart-meyer.co.uk).…

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Ria Jaine Signature

Campaign calls for govt to issue vouchers for the beauty sector to support struggling businesses

By Helena Biggs | 3 August 2020

Scratch columnist, Ria-Jaine Lincoln, has launched a campaign calling for the government to support the beauty sector amidst the coronavirus pandemic. The accountant, who specialises in helping beauty businesses, is hopeful that the #DutytohelpBeauty campaign will encourage the government to issue vouchers for beauty treatments in a similar way to…

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Coronavirus: Government working ‘rapidly’ on a timetable for reopening

By Kat Hill | 3 July 2020

In a briefing tonight (3 July), Prime Minister Boris Johnson confirmed the government is working ‘rapidly’ on a timetable for reopening ‘sectors that remain closed’. The announcement comes as lockdown restrictions are beginning to lift around the UK – with hairdressers and barbers set to open their doors from tomorrow (4…

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Liz Mckeon

Liz McKeon launches Salon Business Academy

By Sophie Nutt | 4 June 2020

International speaker, educator and beauty business expert, Liz McKeon, has launched the Liz McKeon Salon Business Academy. The online course combines instructional seminars in an easy-to-follow format that will help to educate, inform and refocus business professionals around the world. The message to beauty pros is: ‘Become remarkable, find more…

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Wellbeing

6 ways to promote wellness in your salon

By Sophie Nutt | 27 February 2020

Liz McKeon, beauty business expert, reveals six ways to promote wellness in your salon business… “Conduct health ‘wish list’ assessments. Create surveys that let employees share their health ‘wish list’. Such polls can include questions on topics like nutrition and exercise, while also asking how the business can support employee…

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Beauty Business

Named & shamed: Beauty businesses not paying correct wages to be listed

By Zoe Wickens | 24 February 2020

Businesses who fail to pay their workers the correct National Living Wage or National Minimum Wage will have their names published to the public from April 2020, warns the National Hair and Beauty Federation (NHBF). Publication will be restricted to businesses who owe £500 or more, however, businesses that owe…

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2020

Preparing your business for the New Year

By Guest Writer | 27 December 2019

With 2020 fast approaching, it’s time to get some 20/20 vision for the year ahead and ensure your salon business continues to go from strength to strength. Hilary Hall of the NHBF shares her advice… Cash flow and business plan updates Take some time out to revisit your cash flow…

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Therapist

How to effectively handle client complaints

By Scratch Staff | 12 October 2019

Caroline Larissey, the NBF’s director of quality & standards, offers up advice for handling client complaints… When you’re in the business of making your clients feel good about the way they look, it can be particularly difficult if you’re faced with a complaint. The secret is to be prepared so…

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