TECHS & SALONS
Lancashire tech: The local council didn’t recognise my nail & beauty salon as a valid business
Owner of The Nail & Beauty Lounge, Julie McCabe, shares the challenges she faced when trying to set up her business, as well as its growth and success… Julie McCabe was excited to open her salon after finding the perfect space. She details: “It is a former hair salon in…
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Nail & beauty apprenticeships: salons share benefits, their experiences & advice
In a recent poll on Scratch’s Instagram, almost 80% of respondents shared that they’re considering taking on apprentices. Here, two UK salons share how they’ve reaped the rewards of the apprenticeship process… Nailspa, West Yorkshire “As a business owner, I believe that when it comes to employees, you cannot beat…
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Ashford beauty salon: how exceptional customer service creates relaxing client experiences
Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…
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Read the latest issue
Scratch chats with Lucy Booth of Lucy London about the progression of her love for nails and the advice that changed her career. I’ve always loved nails! Even when I was younger, I’d have walls full of hundreds of nail polishes. As I got older, I completely fell in love…
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Samantha Haste’s life was turned upside down when the pandemic hit and she lost her job, shortly after moving to a new city. Unable to pay her bills and rent, she decided to head down the path of training as a nail tech with Beauty Tribe. “I was working as…
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Scratch talks to left-handed techs to gain a perspective on what challenges they face when working as a nail professional We live in a right-handed world. This is born from 90% of the population being right-handed, while the other 10%, known as southpaws or left-handed, must grin and bear it…
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Having worked both on a mobile basis and at her kitchen table for the last 10 years, Rosie Doran sought a more permanent basis for her nail business. “When the first lockdown happened, my husband suggested that we use the time wisely and build a summerhouse: a place for my…
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Scratch uncovers the things that should never be said to a nail professional… Prepare to hide behind your hands, as KAT HILL gathers up the cringe-worthy comments clients have said before, during and after their nail service “Can you squeeze me in for a mani, pedi, brows and lash lift…
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Jody Zimmerman decided to train as a nail tech when the global pandemic hit, affecting her career in the arts as a musical theatre performer. She explains how she came to the decision to retrain and how she has found the industry so far… “Training as a nail technician is…
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