TECHS & SALONS
Lancashire tech: The local council didn’t recognise my nail & beauty salon as a valid business
Owner of The Nail & Beauty Lounge, Julie McCabe, shares the challenges she faced when trying to set up her business, as well as its growth and success… Julie McCabe was excited to open her salon after finding the perfect space. She details: “It is a former hair salon in…
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Nail & beauty apprenticeships: salons share benefits, their experiences & advice
In a recent poll on Scratch’s Instagram, almost 80% of respondents shared that they’re considering taking on apprentices. Here, two UK salons share how they’ve reaped the rewards of the apprenticeship process… Nailspa, West Yorkshire “As a business owner, I believe that when it comes to employees, you cannot beat…
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Ashford beauty salon: how exceptional customer service creates relaxing client experiences
Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…
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Read the latest issue
Thanh Vu, managing director of four Dream Nails salons, reflects on the challenges – and opportunities – that have been presented to her businesses since reopening after lockdown… Since reopening, the most challenging aspect for our boutique salon business has been staffing issues. We adhere to strict Covid-19 precautions for…
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Scratch speaks to three devoted nail techs, Samantha Courage, Carly Wright, and Annmarie Jones, about their challenging experiences with clients, and their top tips for how to avoid these situations in the future… Samantha’s story Samantha Courage of Samantha Courage Beauty had a new client who booked in for a…
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Scratch chats to Nikol Nikolova of Triple N Mobile Salon about launching her own educational platform for nail techs and her excitement at winning the Scratch Stars Award for Mobile Nailist of the Year 20/21… I’ve done my own nails since I was little. My mom owned a salon and…
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Before having her children, Kirsty Lamb was working as a mobile tech – but then made the move to open a home salon to fit her job around family life. “Being mobile was without a doubt hard work, but I knew if I wanted a career in nails, I had…
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Lucy Jefferis launched nail decal company Miss Lucy UK in early 2020, determined to excel in the industry she loved despite mental health battles making client appointments challenging. “I was unable to continue working within the beauty industry as I suffered with OCD, which spiralled out of control,” Lucy reveals.…
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Dani Bailey has been a nail technician since 2019 and has always been a nail enthusiast, doing her own nails from when she was just 13 years old, after being taught by her mum. Dani created her product range, Alma By Dani, in the second lockdown when she was itching…
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