TECHS & SALONS
Lancashire tech: The local council didn’t recognise my nail & beauty salon as a valid business
Owner of The Nail & Beauty Lounge, Julie McCabe, shares the challenges she faced when trying to set up her business, as well as its growth and success… Julie McCabe was excited to open her salon after finding the perfect space. She details: “It is a former hair salon in…
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Nail & beauty apprenticeships: salons share benefits, their experiences & advice
In a recent poll on Scratch’s Instagram, almost 80% of respondents shared that they’re considering taking on apprentices. Here, two UK salons share how they’ve reaped the rewards of the apprenticeship process… Nailspa, West Yorkshire “As a business owner, I believe that when it comes to employees, you cannot beat…
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Ashford beauty salon: how exceptional customer service creates relaxing client experiences
Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…
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Read the latest issue
Established in 2016 by Kelly Crawley, Kelly’s Beauty Box outgrew its roots as a home salon and expanded into a new premises in May 2021. “Opening our new premises has been very exciting for us. Our aim is to provide the most relaxing and friendly service to all our clients…
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Dani Bailey of Broadlands, Bridgend, has suffered with anxiety and depression since she was a teenager. She has always managed it relatively well through exercise, which came naturally to her in her previous role as a personal trainer, but a pitfall in 2018 saw some struggles present themselves. “I started…
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Inclusivity is undoubtedly one of the leading topics of conversation within the beauty industry, but why does it matter so much? The British Beauty Council‘s Diversity and Inclusivity Report states that inclusivity matters because all consumers should see themselves represented and valued equally, and that it makes good business sense.…
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Qualifying as a nail technician during the lockdown of 2020 around the same time as having her baby, Rachael Dorrity was initially unable to build a clientele. “Since restrictions have been relaxed, I decided to just go for it and start my nail journey. I’m so excited to see what…
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Scratch chats to Nataszija Moore of July Ninety Six about her love for bold nail art and her experience working at Nails By Ya Gal studio… Believe it or not, just over two years ago I wasn’t into nails or beauty at all. But after realising my university’s PR and…
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Aged 32, Lisa Sheehan decided to go back to college in the evenings to study for her level 2 and 3 qualifications in beauty theraoy, after working in childcare for 14 years. “I loved the idea of making people feel good about themselves and being able to pamper others, and…
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