TECH TALK
Ashford beauty salon: how exceptional customer service creates relaxing client experiences
Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…
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Get inspired: Nail pro, Lucy Price-Marshall, shares her journey to dominating the nail industry
Natural nail specialist, OPI educator, salon manager & multi-award winner, Lucy Price-Marshall, shares her career story and how she balances various industry roles… Tell us about your journey into the nail industry… While I was at school, I worked at my mum’s nail salon, Nailspa in Huddersfield, on Saturdays, assisting…
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Scotland home salon: the pro offering a one-stop shop for nails, hair & beauty services
Emma Saunderson, the owner of Angus-based salon, GlamEm, has made a name for herself as a versatile beauty professional, offering an impressive range of beauty treatments from her home salon. Having trained as a nail technician in 2019 with Young Nails, Emma initially worked on a mobile basis. Though as…
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Read the latest issue
We want to see the designs trending at your nail desk! Laura Chree, of Chreeative Nails, reveals neon effect shades have been popular with her clients recently. “I feel this design has been popular with clients because it is so bright. We’re post-Christmas and we’ve made it through the January…
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Scratch puts the spotlight on a silvery nail design of varying textures and the talented tech behind it… Nail tech Kristina Thompson, owner of The White Rooms salon in Bedfordshire, has worked in the beauty industry for 30 years and currently teaches students using CJP Nail Systems. “I found these…
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Michelle Brookes, Brillbird educator, reveals the tales from the brand’s trip to Tenerife for educator training… Day 2 The first day of training was led by Marina Bendiuk, who covered Fantasy nail design using gel. Marina started the day by demonstrating how to sculpt an extremely long stiletto nail using gel. Marina…
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Michelle Brookes, Brillbird educator, reveals the tales from the brand’s trip to Tenerife for educator training… Day 1 I woke up bright and early, ready to set off to Tenerife from Doncaster airport for Brillbird Educator Training 2020. With my kit pack and ready, I arrived at the airport with…
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We want to see what you’re wearing on your nails! Chelsea Tipper, of Beauty by Chelsea at Aspire, wears an on-trend cow print nail design. “To create these nails I used CND Shellac in Cream Puff, as well as Born Pretty’s Black Stamping Polish with a MoYou London Stamping Plate.…
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Scratch catches up with nail tech, Natacha Botting, to learn more about her industry journey… Natacha Botting used to work as a receptionist in a local beauty salon, where she would admire all of the client’s nails as they were paying for their treatments. “I decided to train as a nail…
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