TECH TALK
Ashford beauty salon: how exceptional customer service creates relaxing client experiences
Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…
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Get inspired: Nail pro, Lucy Price-Marshall, shares her journey to dominating the nail industry
Natural nail specialist, OPI educator, salon manager & multi-award winner, Lucy Price-Marshall, shares her career story and how she balances various industry roles… Tell us about your journey into the nail industry… While I was at school, I worked at my mum’s nail salon, Nailspa in Huddersfield, on Saturdays, assisting…
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Scotland home salon: the pro offering a one-stop shop for nails, hair & beauty services
Emma Saunderson, the owner of Angus-based salon, GlamEm, has made a name for herself as a versatile beauty professional, offering an impressive range of beauty treatments from her home salon. Having trained as a nail technician in 2019 with Young Nails, Emma initially worked on a mobile basis. Though as…
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Read the latest issue
Scratch puts the spotlight on inspiring & successful businesswomen in the run up to International Women’s Day, 8 March… Meet Amy Baker – a self employed therapist who has found her calling with nails and beauty through hardship. Based in Cambridgeshire, Amy lives with her husband, Malcom, and two children: Toby (7)…
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Session nail stylist, Jennie Nippard, shares her tales from behind the scenes at London Fashion Week… My alarm was set for 4.45am, which can only mean one thing… it was time for London Fashion Week! I headed into London to the Serpentine Gallery where Vivienne Westwood was shooting a lookbook…
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Scratch speaks to some successful and inspirational women in the nail industry leading up to International Women’s Day, 8 March… Suzie Eglon has worked in the nail industry for around five years and is currently employed by Quintessential Beauty, a salon in her hometown of Market Rasen, Lincolnshire. “I turned…
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Scratch puts the spotlight on inspiring & successful women in the run up to International Women’s Day, 8 March… A nail technician from Leeds has entered a national competition to support her passion; to open a nail salon, training academy and centre and create a number of opportunities for aspiring techs…
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Scratch catches up with nail tech, Kelly Kemp, to learn more about her industry journey… Kelly Kemp from Newquay, Cornwall, entered the nail industry in May 2018. “I suffer from anxiety and depression and was in a bad place, so I was looking for something to help me pick myself up,”…
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Scratch puts the spotlight on inspiring & successful women in the run up to International Women’s Day, 8 March… Claire-Shea Simonds has been a competitive swimmer and runner since the age of eight, however from 11 years old she began to complete swimming and running with other sports to become…
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