TECH TALK

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Ashford beauty salon: how exceptional customer service creates relaxing client experiences

By Lilly Delmage | 15 February 2025

Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…

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Get inspired: Nail pro, Lucy Price-Marshall, shares her journey to dominating the nail industry

By Lilly Delmage | 9 February 2025

Natural nail specialist, OPI educator, salon manager & multi-award winner, Lucy Price-Marshall, shares her career story and how she balances various industry roles… Tell us about your journey into the nail industry… While I was at school, I worked at my mum’s nail salon, Nailspa in Huddersfield, on Saturdays, assisting…

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Scotland home salon: the pro offering a one-stop shop for nails, hair & beauty services

By Lilly Delmage | 8 February 2025

Emma Saunderson, the owner of Angus-based salon, GlamEm, has made a name for herself as a versatile beauty professional, offering an impressive range of beauty treatments from her home salon. Having trained as a nail technician in 2019 with Young Nails, Emma initially worked on a mobile basis. Though as…

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Kayleigh Billington

7 questions for Kayleigh Billington

By Kat Hill | 21 March 2020

1. Tell us about your training… I initially trained at The Northern College of Beauty back in 2012. I enjoyed it so much I wanted more, so went on to do the NVQ Level 3 in Nail Technology at The City of Liverpool College in 2015. Since then, I have…

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Honestly Ombre

Coronavirus: Salon supports community with wellness initiatives

By Kat Hill | 18 March 2020

Hear from the team at Honestly Ombré – a Swindon salon championing kindness with wellness initiatives in its community during the COVID-19 outbreak… “We care about the wellness and wellbeing of our community and want to help and support wherever we can,” states owner, Jessica Wallbridge. “We have developed three…

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Chloe Crook Nail Tech Talk

Tech Talk: Chloe Crook’s love of glittery nails

By Zoe Wickens | 18 March 2020

Scratch catches up with nail tech, Chloe Crook, to learn more about her industry journey… Chloe Crook from Ashford, Kent entered the nail industry in 2018. “The reason why was because I suffer with bad anxiety and doing nails for me is so soothing and relaxing,” she explains. “What’s more,…

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Coronavirus: Closing? Suzanne Clayton on making the best decision for your business

By Scratch Staff | 17 March 2020

Open, or closed? Suzanne Clayton, of Nail Tech Awareness Group & owner of Souz Nails & Beauty, shares her thoughts on making the best decision for your business – and being kind to others… We are all worrying one way or another and I’m sure many have had sleepless nights.…

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Untitled Design

#TRENDINGTUESDAY Holly Innes, HLYIB

By Sophie Nutt | 17 March 2020

We want to see the designs trending at your nail desk! Holly Innes, of HLYIB, reveals this J Balvin-inspired nail design has been popular with her clients due to its vibrant colour palette. “This design has been particularly popular with my clients as the vibrant colours reflect the spring/summer months…

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Kerrie Labrum

WHAT I’M WEARING: Kerrie Labrum, Kezzll Nailzz

By Sophie Nutt | 15 March 2020

We want to see what you’re wearing on your nails! Kerrie Labrum, of Kezzll Nailzz, wears a stunning French design on stiletto tips. “I created these nails using Glitter Planet Easy Tip Clear Stiletto tips to get the lovely shape. I then use Team Gorgeous acrylic in Rosa, Whipped Cream,…

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