TECH TALK
Ashford beauty salon: how exceptional customer service creates relaxing client experiences
Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…
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Get inspired: Nail pro, Lucy Price-Marshall, shares her journey to dominating the nail industry
Natural nail specialist, OPI educator, salon manager & multi-award winner, Lucy Price-Marshall, shares her career story and how she balances various industry roles… Tell us about your journey into the nail industry… While I was at school, I worked at my mum’s nail salon, Nailspa in Huddersfield, on Saturdays, assisting…
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Scotland home salon: the pro offering a one-stop shop for nails, hair & beauty services
Emma Saunderson, the owner of Angus-based salon, GlamEm, has made a name for herself as a versatile beauty professional, offering an impressive range of beauty treatments from her home salon. Having trained as a nail technician in 2019 with Young Nails, Emma initially worked on a mobile basis. Though as…
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Scratch catches up with Jeniene Van Dort of 50 Shades of Nails, a home-based salon in Melbourne, Australia, about her life as a nail tech… “I studied and qualified as a nail technician at a nail school in Melbourne, Victoria in 2011 when my son first started school. It was…
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Beth Jakabfy, of Blossom Tree Beauty, talks to Scratch about how she created this striking & summery pink tie-dye design. “I started my own business working from home after training with The Gel Bottle. I practised nail styling every spare minute and my client base grew very quickly. Before I…
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Glean an insight into the daily nail life of Emily Cording, a talented tech from Castleford with a fondness for natural nail care and oh-so arty overlays… How did your journey into nails begin? Since I was a teenager, I have loved doing my nails. I’ve always thought of manicured…
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The team behind Salon Chat has revealed a notebook planner specially designed for nail professionals to aid with both business and social media activities. Created by Kelly Colley of Lavish Nails, Cheshunt and Isabel Porter of The Beauty Garage, Buckinghamshire, the Salon Chat Nail Bible is a 316 page wire bound book…
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Scratch catches up with nail tech, Catherine Marshall of Nail Tunes, about her experiences and journey in the nail industry… “If I had to pick a nail colour to characterise my personality, I’d probably choose a light holographic green – one like The Gel Bottle Inc’s Amur. Subtle and sweet…
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Nikki Patterson of Eat Sleep Polish, chats to Scratch about her career, hopes for the future, and how to create this perfectly peachy design… “I have been doing nails for four years and work from home in my little nail room, having trained in gel polish, acrylic, hard gel and…
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