TECH TALK
Ashford beauty salon: how exceptional customer service creates relaxing client experiences
Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…
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Get inspired: Nail pro, Lucy Price-Marshall, shares her journey to dominating the nail industry
Natural nail specialist, OPI educator, salon manager & multi-award winner, Lucy Price-Marshall, shares her career story and how she balances various industry roles… Tell us about your journey into the nail industry… While I was at school, I worked at my mum’s nail salon, Nailspa in Huddersfield, on Saturdays, assisting…
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Scotland home salon: the pro offering a one-stop shop for nails, hair & beauty services
Emma Saunderson, the owner of Angus-based salon, GlamEm, has made a name for herself as a versatile beauty professional, offering an impressive range of beauty treatments from her home salon. Having trained as a nail technician in 2019 with Young Nails, Emma initially worked on a mobile basis. Though as…
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Read the latest issue
Sophie Akerman decided to train as a nail technician during the Covid-19 pandemic after being forced to work from home gave her time to reflect on her career path. She shares with Scratch the highlights and the challenges of her nail journey so far. “I was fortunate enough to keep…
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Scratch chats to Charlotte Vizor of Nailed it by Chaz about her love for being a nail tech, as she describes how to create this gorgeous green and gold design. Please detail your background in nails… “My nail career blossomed from a hobby. When I first started falling in love…
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Scratch catches up with Rachel Willis of Rachel Willis Nails & Education about her journey through the nail world and her passion for teaching & learning… I have over 30 nail training certificates; including beginners’ manicure, to extreme nail shapes and nail art. My first course was an online L&P…
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Claire Blincoe, of Magic Manicures & Magic Manicures Training, shares her career journey so far and why she loves her role as a mobile nail technician and educator with the Georgie Smedley Group… Tell us about your career so far… I started working in training almost 30 years ago as a NVQ…
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Scratch chats with Kim Colclough of Studio K Waxing & Beauty about her entry into the nail industry & the inspiration behind this psychedelic design… I’ve had an interest in nails since the age of 14 years old, when I dabbled with corner flick nail art. I went to college…
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Scratch Stars Educator of the Year 2019, Rachel Lunn launched training centre during lockdown called The Nailroom- Rachel Lunn Nails and Training. Here, she shares her experience of launching during a difficult time and the inspiration behind going independently… I think like many nail technicians and salon owners, lockdown gave…
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