TECH TALK
Ashford beauty salon: how exceptional customer service creates relaxing client experiences
Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…
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Get inspired: Nail pro, Lucy Price-Marshall, shares her journey to dominating the nail industry
Natural nail specialist, OPI educator, salon manager & multi-award winner, Lucy Price-Marshall, shares her career story and how she balances various industry roles… Tell us about your journey into the nail industry… While I was at school, I worked at my mum’s nail salon, Nailspa in Huddersfield, on Saturdays, assisting…
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Scotland home salon: the pro offering a one-stop shop for nails, hair & beauty services
Emma Saunderson, the owner of Angus-based salon, GlamEm, has made a name for herself as a versatile beauty professional, offering an impressive range of beauty treatments from her home salon. Having trained as a nail technician in 2019 with Young Nails, Emma initially worked on a mobile basis. Though as…
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Scratch chats to Essex nail tech, Laura Cord of Laura Cord Nail Artist, about her journey into the nail industry and how she created this uplifting graffiti nail design. I have always been a creative person with a passion for art and design. At college, I successfully completed an…
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Deaf nail technician, Rachel Spry speaks of a punishing personal nail journey & offers solutions to an industry that’s unaware of its short comings when it comes to the deaf community. Age: 24 years Location: Whitstable, Kent Business name: Rachel’s Beauty Years in nails: 8 years The nail industry is…
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Award-winning beauty ambassador and consultant, Maisie Dunbar, shares her pointers for maintaining salon success post-lockdown… Do not scrimp on universal sanitation and health & safety practices as outlined by government. Make sure you wipe down the chairs, lamps, after every guest. Keep track of your new inventory so you don’t…
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Scratch chats with Lucy Booth of Lucy London about the progression of her love for nails and the advice that changed her career. I’ve always loved nails! Even when I was younger, I’d have walls full of hundreds of nail polishes. As I got older, I completely fell in love…
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Samantha Haste’s life was turned upside down when the pandemic hit and she lost her job, shortly after moving to a new city. Unable to pay her bills and rent, she decided to head down the path of training as a nail tech with Beauty Tribe. “I was working as…
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Scratch talks to left-handed techs to gain a perspective on what challenges they face when working as a nail professional We live in a right-handed world. This is born from 90% of the population being right-handed, while the other 10%, known as southpaws or left-handed, must grin and bear it…
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