TECH TALK
Ashford beauty salon: how exceptional customer service creates relaxing client experiences
Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…
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Get inspired: Nail pro, Lucy Price-Marshall, shares her journey to dominating the nail industry
Natural nail specialist, OPI educator, salon manager & multi-award winner, Lucy Price-Marshall, shares her career story and how she balances various industry roles… Tell us about your journey into the nail industry… While I was at school, I worked at my mum’s nail salon, Nailspa in Huddersfield, on Saturdays, assisting…
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Scotland home salon: the pro offering a one-stop shop for nails, hair & beauty services
Emma Saunderson, the owner of Angus-based salon, GlamEm, has made a name for herself as a versatile beauty professional, offering an impressive range of beauty treatments from her home salon. Having trained as a nail technician in 2019 with Young Nails, Emma initially worked on a mobile basis. Though as…
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Read the latest issue
A passion for Japanese fashion since childhood led Nana Sharp from Texas, USA, to explore the idea of taking this fashion onto fingertips. When no obvious outlet for obtaining a stylised individual set of gyaru-style nails became apparent, Nana posted a request on Facebook. Unsurprisingly, this led to a flurry…
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Scratch chats to South Wales based Magpie educator, Laura Ann Francis, of Pretty Miss Nails & Beauty. I’m Laura Ann Francis, and I’m the South Wales educator for Magpie Beauty. I work & teach from my home salon, Pretty Miss Nails & Beauty. I’ve been in the industry since…
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Scratch chats to Laura Katy Chester of LK Beauty about how she created this striking monochrome nail design. She also shares the small moments that make her proud of her career…. I qualified as a nail technician back in 2016 with Young Nails. After a couple of years in a…
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Thanh Vu, managing director of four Dream Nails salons, shares how she has made the most of financial support from government – and navigated obstacles – during the coronavirus pandemic… Coronavirus brought unprecedented challenges to businesses and while it has presented numerous opportunities, financial prudence, financial planning and financial support has…
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Scratch chats to Rebecca Marie of The Nails Coven Studio about her journey into the nail industry and how she created this pretty pastel cloud nail design… My journey as a nail technician started in 2018. I was never one to get my nails done until the holographic trend came…
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The Beauty Bloggers, aka Natalie Thompson & Rachel Jenkinson, share their tips for tackling tricky & demanding salon clients… Nat and Rach are ‘The Beauty Bloggers‘ and have over 21 years experience in the beauty sector between them. Their aim is to discuss real issues that beauty professionals face. Passionate…
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