TECH TALK
Ashford beauty salon: how exceptional customer service creates relaxing client experiences
Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…
Read MoreGet inspired: Nail pro, Lucy Price-Marshall, shares her journey to dominating the nail industry
Natural nail specialist, OPI educator, salon manager & multi-award winner, Lucy Price-Marshall, shares her career story and how she balances various industry roles… Tell us about your journey into the nail industry… While I was at school, I worked at my mum’s nail salon, Nailspa in Huddersfield, on Saturdays, assisting…
Read MoreScotland home salon: the pro offering a one-stop shop for nails, hair & beauty services
Emma Saunderson, the owner of Angus-based salon, GlamEm, has made a name for herself as a versatile beauty professional, offering an impressive range of beauty treatments from her home salon. Having trained as a nail technician in 2019 with Young Nails, Emma initially worked on a mobile basis. Though as…
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For many nail technicians and salon owners, lockdown has given them the gift of time. Time to either learn new nail techniques, how to improve their business, or simply, going back to basics. Here, esteemed educator, Sam Biddle, shares her experiences and how lockdown has shaped her business… What positives…
Read MoreI’m Sabina, 29, a nail & lash technician based at Platinum Beauty in Littleborough, Greater Manchester. The first coronavirus lockdown meant I was unable to work in my hospitality job, which left me devastated. I had suffered ill health for some time and had been so happy to be working…
Read MoreScratch chats to Frederica Waldron of EEKA Beauty about sourcing inspiration for nail art and the importance of self-confidence… What is your all-time favourite nail product? This is a hard question! I don’t think I can choose one favourite product, but I definitely have a few must-have products that I…
Read MoreKara Kotsonis, owner of the award-winning NailSquad salon in Deal, Kent, shares her experiences of a business mentor… You may have heard the word ‘mentor’ banded around, but never really thought or looked into whether a mentor could be helpful for you or your business. If so, here’s the professional…
Read MoreVietnamese nail artist, Quinada has shared her latest photo shoot where recycled materials took centre stage for the nail art designs in the Asian Recall Collection. “In this new collection, the main materials I used were recycled. I used the peel of dried onion for the lotus flower art (the…
Read MoreTina Bell, head of education for Pure Nails & owner of Totally Polished Academy, shares the ways she’s been keeping busy before her nail business and academy can resume in-person service… I have officially worked more from my dining room table in the past year then I have my salon – who would…
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