SALON & SPAS

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Lancashire tech: The local council didn’t recognise my nail & beauty salon as a valid business

By Lilly Delmage | 22 February 2025

Owner of The Nail & Beauty Lounge, Julie McCabe, shares the challenges she faced when trying to set up her business, as well as its growth and success… Julie McCabe was excited to open her salon after finding the perfect space. She details: “It is a former hair salon in…

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Nail & beauty apprenticeships: salons share benefits, their experiences & advice

By Rebecca Hitchon | 16 February 2025

In a recent poll on Scratch’s Instagram, almost 80% of respondents shared that they’re considering taking on apprentices. Here, two UK salons share how they’ve reaped the rewards of the apprenticeship process… Nailspa, West Yorkshire “As a business owner, I believe that when it comes to employees, you cannot beat…

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Ashford beauty salon: how exceptional customer service creates relaxing client experiences

By Lilly Delmage | 15 February 2025

Sarah Webb, owner of Bella’s Little Nail Boutique, takes pride in her standout beauty services, which place an emphasis on the client experience. Working in customer service for over 20 years, Sarah knows how to offer clients an exceptional appointment. She explains: “My clients receive a coffee and biscuits, and…

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Hazel Martin Salon In The Spotlight

Salon in the Spotlight: Nail Creations by Hazel, Crawley

By Callie Iley | 23 February 2023

Nail art specialist, Hazel Martin of Nail Creations by Hazel, shares her home salon set-up, revealing how she’s styled the space to suit her home.  “I always knew I wanted to go into this industry, so went straight on to college after I finished my GCSEs,” Hazel remembers. “I originally…

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Townhouse expands into Surrey with Guildford salon launch

By Callie Iley | 23 February 2023

Scratch Stars Nail Salon of the Year 2022, Townhouse, has expanded its franchise with its first stand-alone salon outside of London. Bringing its luxury manicures and pedicures, modern interiors and seasonal nail styles to Surrey, Townhouse Guildford is located in the heart of town in the Tunsgate Quarter, situated among the…

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Salon in the Spotlight: Lilly’s Beauty Cabin, Norfolk

By Callie Iley | 16 February 2023

Lilly Rose Spelman has always had close ties with the beauty industry, having spent six years working for top beauty brands including Chanel, Estée Lauder, Urban Decay and GHD, but her end goal was always to own her own business. “I took some time out of the beauty industry to…

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Salon in the Spotlight: Nails by Amanda, Market Harborough

By Callie Iley | 9 February 2023

When Amanda Wesley-Smith was applying for work as a dental receptionist in early 2020, she could never have imagined that by the end of the year, she would be a fully-qualified nail technician about to enter yet another national lockdown. “At the beginning of 2020, I accepted a job as…

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Pinks Beauty Therapy Jennifer Brown Salon In The Spotlight

Salon in the Spotlight: Pinks Beauty Therapy, Crawley

By Callie Iley | 2 February 2023

Working as a cabin crew member was Jennifer Brown’s lifelong dream, until she enrolled on a manicure and pedicure course. While working with Excel Airways, Jennifer qualified and set up her beauty business, offering treatments alongside flying. Jennifer named her business Pinks Beauty Therapy in honour of her family, as…

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Salon in the Spotlight: Angelic Nails by Emmie, Maesteg, South Wales

By Callie Iley | 26 January 2023

Maesteg-based nail tech, Emmie Williams, showcases her Y2k-inspired salon space, Angelic Nails by Emmie. Emmie Williams initially undertook her nail training in Ireland with Crystal Nails, qualifying in 2014, then taking a refresher course in 2021 with Plymouth-based nail educator, Kirsty Parker. She set up her own salon space for…

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