HEALTH & WELLBEING
Introverted nail techs: how to grow your skills & clientele comfortably
Do you love the creative aspect of being a nail professional: perfecting enhancements and getting arty, but find it challenging to converse with clients and colleagues? You’re not alone. A need to recharge after client interactions or feeling most comfortable in quiet environments are signs of introversion. The word ‘introvert’…
Read MoreI’ve been a beauty pro for 30+ years: here’s how I set boundaries with clients
Session nail stylist, salon owner & educator, Marie-Louise Coster, shares her experiences with boundary-pushing clients… I imagine most of you went into the nail/beauty industry to make people happy. I also imagine that you expected clients to be grateful and courteous at all times. I don’t suppose you imagined that sometimes…
Read MoreInsights from a trans nail tech: what I want you to know
Drew Sallows of @t4tnails feels fortunate to have been surrounded by love throughout their nail career: working in accepting salon spaces, while being able to do the job that they adore. “I always knew I wanted an artistic career, and spent a lot of time watching content by Cristine of Simply…
Read MoreTexas nail tech: Clients have walked away from my services because I’m transgender
Texas-based nail technician, Dylan Michaud, shares how she refuses to let gender discrimination stand in the way of her career success… Having faced multiple clients refusing her services due to her gender, Dylan reveals her outlook on those experiences. She says: “Fortunately, I am very understanding that not everyone agrees…
Read MoreTrans nail tech: A client prepaid for appointments to help fund my top surgery
“Not only have I received allyship from other nail techs and my clients, but I’ve been given tangible support through my transition,” says Asher Maynard, a transmasculine and non-binary nail tech based in Seattle, USA. The pro has received so much support, that one client prepaid for her appointments to…
Read MoreHow a transgender nail tech changed his narrative by going self-employed
Utah-based tech, Finn Reilly, shares his experience changing his narrative as a trans nail pro by fostering a supportive network that allows his business to thrive. Alike many other transgender nail techs, Finn has experienced first-hand the discrimination within the industry. He shares: “I worked at a salon for a…
Read MoreHow I’ve dealt with trolls & found community as a transgender nail tech
From a young age, Logan Cullen found joy in creating nail looks. But joining the nail industry professionally has seen the transgender tech have to navigate challenges… “When I was younger, I saw the first Tobey Maguire Spider-Man movie and wanted to be Peter Parker – I couldn’t understand why no…
Read MorePedicure tips: how nail techs can safely support clients with diabetes
According to charity, Diabetes UK, approximately 6% of the UK population suffer from diabetes. Learning about the condition and how to take extra care with clients who have it is key to making diabetic clients feel safe and able to enjoy their nail experience. Here, we explore how the condition…
Read MoreYour role sees you care for the nail needs of others, but are you looking after your own wellbeing? In an industry with a large portion of solo workers, there’s never been a better excuse to stay connected. “Feeling lonely isn’t in itself a mental health problem, but the two…
Read MoreOPI educator, Lucy Price-Marshall who is a Scratch Stars Natural Nail Specialist of the Year finalist for 2024 and took the title in 2023, shares troubleshooting pointers for common nail conditions. Identifying and treating common nail conditions and service concerns are valuable skills that will support your career. Knowledge of…
Read MoreNail techs share advice for catering to clients with multiple sclerosis (MS)… What is MS? On its website, the NHS states: “Multiple sclerosis (MS) is a condition that can affect the brain and spinal cord. It’s a lifelong condition that can sometimes cause serious disability, although it can occasionally be…
Read MoreSession nail stylist, salon owner & educator, Marie-Louise Coster, reveals how undertaking skin cancer awareness training benefitted a client… As nail techs, we provide a very personal service. The level of touch brings responsibility, because clients often share deeply personal things. We need to listen, and if asked, support clients…
Read MoreDo you or your team members need a morale boost? Scratch gathers five top tips to support positivity and happiness in the workspace… 1. Lead by example “Salon owners can establish a cohesive team through leading by example,” advises Lisa Stone, Salon System educator. “You cannot expect your team to…
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