EXPERT ADVICE
No-shows & cancellations: how to prevent & handle them in your beauty business
Session nail stylist, salon owner & educator, Marie-Louise Coster, shares advice for client no-shows and cancellations… Every beauty business, at some point, has a client that doesn’t turn up for their appointment. You will have blocked out time and potentially turned other clients away, but are left with an empty appointment…
Read MoreHow to stop nail biting & picking: experts share treatment plans to break the habit
Finalists in the Scratch Stars Natural Nail Specialist of the Year category 2024 share tips for nail biting and picking clients… Why do people bite and pick at their nails and skin? “Nail biting, also known as onychophagia, and skin picking and biting, named perionychophagia, are habits associated with stress,…
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I love the New Year as I find it the perfect time to reflect, reset and set intentions for the months ahead. If you’ve not yet had the time to do this, I highly recommend you block out your diary, treat yourself to some lovely new stationery, get comfy and…
Read MoreDo you want to pass on your knowledge, passion and experience to the next generation? If so, becoming a training provider could your next career move. However, it’s vital to do your research before deciding if this is really for you. Becoming a training provider requires dedication and commitment. It’s…
Read MoreMobile techs – are you thinking of adjusting your prices in the New Year? Liz Richards, head of education of Cuccio Europe, shares her advice… “Charging can be so hard for techs to work out,” explains Liz. “One method I would recommend is to start by working out what your products…
Read MoreMany of you may be considering January as the time to increase your prices but I believe that it is the worst time to implement a price increase. In January, everyone is recovering from Christmas spending. The bills are starting to come in, pay day seems like it will never…
Read MoreWith 2020 fast approaching, it’s time to get some 20/20 vision for the year ahead and ensure your salon business continues to go from strength to strength. Hilary Hall of the NHBF shares her advice… Cash flow and business plan updates Take some time out to revisit your cash flow…
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