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Ingrown nails & greenies: how to manage them as a nail tech

By Lilly Delmage | 23 February 2025

Have clients presented you with conditions like ingrown nails or greenies, but you’ve felt unsure about whether you should continue their appointments? Read on to freshen up your initial training and note the natural nail conditions that require medical intervention. While nail professionals should refrain from making medical diagnoses, it’s…

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Buying an E-file & bits? Nail techs: here’s what to consider

By Rebecca Hitchon | 21 February 2025

Nail experts share what to know before buying an E-file and bits… Choose the company carefully “Purchase from a reputable professional brand that also provides high-quality training for its E-file range, as undertaking this training is the best way to ensure the tools are being used correctly,” says Giorgia Cappella,…

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No-shows & cancellations: how to prevent & handle them in your beauty business

By Marie-Louise Coster | 20 February 2025

Session nail stylist, salon owner & educator, Marie-Louise Coster, shares advice for client no-shows and cancellations… Every beauty business, at some point, has a client that doesn’t turn up for their appointment. You will have blocked out time and potentially turned other clients away, but are left with an empty appointment…

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Social Media

Are you missing this trick on your social media pages?

By Sophie Nutt | 26 March 2020

As a nail professional, your clients come to you not only for your knowledge and skill, but also because of the experience. The friendship between technician and client becomes a big element of a client’s loyalty. Nail technique and skill is what may initially draw a client to your business,…

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Doctor

7 ways to stay healthy at home

By Scratch Staff | 25 March 2020

Dr Kuldeep Minocha, GP & cosmetic doctor at London-based Tempus Clinic, reveals 7 ways to stay healthy at home during the Coronavirus (COVID-19) outbreak.   1. Keep hydrated You and your family must all keep well hydrated by drinking plenty of clear fluids, warm or cold, it doesn’t matter. If…

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Julie Knight Behind The Mask

How to spot domestic abuse signs in clients

By Zoe Wickens | 24 March 2020

A staggering one in four women* will experience abuse from a partner or ex-partner at some time in their life, and two are killed each week. “They may be our clients, colleagues or our family and friends, so recognising the signs, offering a kind word and providing information on how…

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Coronavirus: how to soothe dry & sore hands from frequent hand washing

By Zoe Wickens | 21 March 2020

Rigorous hand washing and sanitising during this coronavirus pandemic can leave your hands feeling dry and sore. Author and skin healing expert, Hanna Sillitoe, offers Scratch readers some hand-saving tips that mean no one has to suffer or compromise on hygiene. Regularly and thoroughly washing your hands is one of…

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11 top tips for businesses during the coronavirus outbreak

By Sophie Nutt | 20 March 2020

Beauty business expert, Liz McKeon, says that now is the perfect time to work on your business. Below are her top 11 tips to navigate your way through coronavirus… Don’t be an ostrich by burying your head in the sand 2020 is a different world now – you need to…

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Coronavirus: Still London owner shares advice to techs facing salon closures

By Sophie Nutt | 20 March 2020

Shelly Elson, founder and creative director of Still London, explains why she made the decision to close the salon doors from Tuesday morning and shares advice to fellow techs facing similar difficulties… Closing any business is heart wrenching, even on a temporary basis, and the decision to close Still London…

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