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Ingrown nails & greenies: how to manage them as a nail tech

By Lilly Delmage | 23 February 2025

Have clients presented you with conditions like ingrown nails or greenies, but you’ve felt unsure about whether you should continue their appointments? Read on to freshen up your initial training and note the natural nail conditions that require medical intervention. While nail professionals should refrain from making medical diagnoses, it’s…

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Buying an E-file & bits? Nail techs: here’s what to consider

By Rebecca Hitchon | 21 February 2025

Nail experts share what to know before buying an E-file and bits… Choose the company carefully “Purchase from a reputable professional brand that also provides high-quality training for its E-file range, as undertaking this training is the best way to ensure the tools are being used correctly,” says Giorgia Cappella,…

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No-shows & cancellations: how to prevent & handle them in your beauty business

By Marie-Louise Coster | 20 February 2025

Session nail stylist, salon owner & educator, Marie-Louise Coster, shares advice for client no-shows and cancellations… Every beauty business, at some point, has a client that doesn’t turn up for their appointment. You will have blocked out time and potentially turned other clients away, but are left with an empty appointment…

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How to keep your salon secure during lockdown

By Katie Barnes | 14 April 2020

In any business, the most important consideration is safety. Without a safe work environment you, your staff, and customers will be at risk and you will not be insured. The second most significant concern is often overlooked; security. During these current times, your business can become more vulnerable and it…

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Remote learning: How to keep students motivated

By Scratch Staff | 14 April 2020

Sarah Brenton-Sara, lecturer in Level 2 & 3 Nail Services & Beauty Therapy at Truro & Penwith College, shares advice for fellow educators considering a remote way of teaching, & how to keep students motivated during the coronavirus pandemic… Thank goodness for social media. I have had meetings with my…

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Coronavirus: 3 ways to use tech to keep clients interested

By Scratch Staff | 12 April 2020

Jo Martin, marketing director at Sally Salon Services UK & Ireland, reveals how you can you use technology to engage existing clients and attract new ones… Like many other sectors, the nail industry has been significantly affected by the coronavirus pandemic. At first, nail salons and freelancers took the decision…

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Helen Burton-Ward on allergy prevention

By Sophie Nutt | 10 April 2020

Scratch Stars Natural Nail Specialist of the Year 2019 and CND™ education ambassador, Helen-Burton Ward, shares her advice to preventing allergies… Allergies and overexposure are widespread issues within the industry. An allergy may develop as a response to the improper application or cure of a nail system, or sensitivity to certain…

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Coronavirus: Learning from ‘unprecedented times’

By Kat Hill | 6 April 2020

Tracy Nash, director of Vu Nail Systems, shares her thoughts on these ‘unprecedented times’… Sit and just take a minute. Reflect on you; relax, breathe, calm. The world is wonderful and already repairing itself. Picture the beauty and set your mind ready… ready for the months ahead. Start with a…

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Coronavirus: 6 ways to make the most of your extra time

By Sophie Nutt | 4 April 2020

Julie-Anne Larivière, Salon System nail expert and salon owner of Sketched by J-A Nails, shares top tips for how techs can utilise the extra time they have as a result of Covid-19… As difficult as this time is for most self-employed nail technicians, it is, for some, a blessing in…

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