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Ingrown nails & greenies: how to manage them as a nail tech

By Lilly Delmage | 23 February 2025

Have clients presented you with conditions like ingrown nails or greenies, but you’ve felt unsure about whether you should continue their appointments? Read on to freshen up your initial training and note the natural nail conditions that require medical intervention. While nail professionals should refrain from making medical diagnoses, it’s…

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Buying an E-file & bits? Nail techs: here’s what to consider

By Rebecca Hitchon | 21 February 2025

Nail experts share what to know before buying an E-file and bits… Choose the company carefully “Purchase from a reputable professional brand that also provides high-quality training for its E-file range, as undertaking this training is the best way to ensure the tools are being used correctly,” says Giorgia Cappella,…

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No-shows & cancellations: how to prevent & handle them in your beauty business

By Marie-Louise Coster | 20 February 2025

Session nail stylist, salon owner & educator, Marie-Louise Coster, shares advice for client no-shows and cancellations… Every beauty business, at some point, has a client that doesn’t turn up for their appointment. You will have blocked out time and potentially turned other clients away, but are left with an empty appointment…

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Rosie Tomkins Lead

Coronavirus: How nature & our animal intelligence can help

By Kat Hill | 6 May 2020

Rosie Tomkins is founder of the Natural Capital Consultancy and author of N-stinctive, an inspirational book that provides s an alternative to traditional leadership training. Rosie aims to unlock the power of the natural world to provide strength and confidence to people. Here, Rosie Tomkins, shares her advice… With Covid-19,…

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Nail desk shields: should you invest?

By Scratch Staff | 4 May 2020

There is much discussion and concern regarding how post-lockdown measures will affect salon visits – and how nail professionals will both work and interact with clients safety. The BBC has seen a draft government plan to ease current restrictions for workplaces in which social distancing is not possible. According to…

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Social Media

Why you should keep in touch with your clients

By Kat Hill | 29 April 2020

This is an uncertain time for the nail industry. Now may offer an opportunity to focus on the factors that are within your control to help navigate your way through this challenging time for businesses. In order for your business to stay relevant, you must keep updated and work with…

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Coronavirus: Furloughed workers & what it means for business

By Helena Biggs | 20 April 2020

Tina Chander, partner & head of the employment team at Midlands law firm, Wright Hassall, deals with employment law issues for businesses of all sizes. Here, she reveals what being ‘furloughed’ means amidst the coronavirus crisis… The Coronavirus Job Retention Scheme is designed to help businesses that would otherwise be forced…

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How can I create great nail & beauty videos for social media?

By Scratch Staff | 16 April 2020

Simon Day of Toastmasters International, an organisation that provides communication & leadership skills, reveals how to engage others & communicate effectively via online videos… While salons and beauty businesses are closed due to the coronavirus outbreak, you may find yourself turning to online means of communication to keep in touch…

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Ways to self-care while self-isolating

By Scratch Staff | 15 April 2020

Salon owner, Natasha Ray, owner of the Noir Men’s Grooming Lounge in Beverly Hills, USA shares her ideas on self- love & care while self-isolating… It’s important to use this time of uncertainty to focus on gratitude instead of fear to help remove anxiety during this stressful time. Focus your…

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