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Ingrown nails & greenies: how to manage them as a nail tech

By Lilly Delmage | 23 February 2025

Have clients presented you with conditions like ingrown nails or greenies, but you’ve felt unsure about whether you should continue their appointments? Read on to freshen up your initial training and note the natural nail conditions that require medical intervention. While nail professionals should refrain from making medical diagnoses, it’s…

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Buying an E-file & bits? Nail techs: here’s what to consider

By Rebecca Hitchon | 21 February 2025

Nail experts share what to know before buying an E-file and bits… Choose the company carefully “Purchase from a reputable professional brand that also provides high-quality training for its E-file range, as undertaking this training is the best way to ensure the tools are being used correctly,” says Giorgia Cappella,…

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No-shows & cancellations: how to prevent & handle them in your beauty business

By Marie-Louise Coster | 20 February 2025

Session nail stylist, salon owner & educator, Marie-Louise Coster, shares advice for client no-shows and cancellations… Every beauty business, at some point, has a client that doesn’t turn up for their appointment. You will have blocked out time and potentially turned other clients away, but are left with an empty appointment…

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Why should you train in lash services?

By Sophie Nutt | 22 June 2020

Offering an instantly gratifying effect and requiring maintenance appointments at regular intervals – similar to nail services, lash treatments offer an opportunity for nail technicians to expand their skillset, boost income and attract new clients. According to The Guild of Professional Beauty Therapists, almost nine million lash treatments were carried out in…

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Going cashless with card machines

By Kat Hill | 22 June 2020

Cash in on taking card payments for your services with these tip from Helen Prowse, head of communications at Square UK… “Take some time to think about when you’ll take card payments – in person, in a shop, on the move, over the phone, or on the web – and look…

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PPE for nail techs: important points to consider

By Katie Barnes | 21 June 2020

PPE (Personal Protective Equipment) is equipment that will protect you against health or safety risks while performing your job. This has always been a requirement of COSHH (Control of Substances Hazardous to Health) for nail techs and in the current pandemic, it is also required to protect you, your workers…

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Back to Work: Staff matters

By Scratch Staff | 19 June 2020

Scratch gathers guidelines from across the industry for what should be considered for when you & your clients set foot back into your business… The government’s Keeping workers and clients safe during COVID-19 in close contact services guidelines state: You must maintain social distancing in the workplace wherever possible. When providing…

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Back to Work: Clean up

By Scratch Staff | 19 June 2020

Scratch gathers guidelines from across the industry for what should be considered for when you & your clients set foot back into your business… Following your risk assessment, you need to thoroughly clean and title your premises. Not only is this good health & safety practice, but will reassure your…

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Back to Work: Check-in with clients

By Scratch Staff | 19 June 2020

Scratch gathers guidelines from across the industry for what should be considered for when you & your clients set foot back into your business… When you have the official go-ahead to reopen your business and you’re confident that you have taken all necessary safety measures, you will need to communicate…

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