EXPERT ADVICE
No-shows & cancellations: how to prevent & handle them in your beauty business
Session nail stylist, salon owner & educator, Marie-Louise Coster, shares advice for client no-shows and cancellations… Every beauty business, at some point, has a client that doesn’t turn up for their appointment. You will have blocked out time and potentially turned other clients away, but are left with an empty appointment…
Read MoreHow to stop nail biting & picking: experts share treatment plans to break the habit
Finalists in the Scratch Stars Natural Nail Specialist of the Year category 2024 share tips for nail biting and picking clients… Why do people bite and pick at their nails and skin? “Nail biting, also known as onychophagia, and skin picking and biting, named perionychophagia, are habits associated with stress,…
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Thanh Vu, managing director of four Dream Nails salons, shares how she is keeping her staff members motivated & morale high during lockdown… Dream Nails employs 30 staff members across its salon network. It has always been my belief that the staff are the single most important reason behind the success…
Read MoreLayla Tourh, MD of The Creative Beauty Group and founder of Beauty Boss HQ, an online platform dedicated to supporting beauty bosses in the running of their business, shares her top tips & words of wisdom… It’s time to switch up your ‘New Year, New Me’ approach The effects of lockdown may mean…
Read MoreThe team at Beauty Courses Online shares advice on choosing a reputable nail or beauty course… Unlike other industries in which poor practitioners can take some time to surface, a bad nail or beauty treatment is visible on a client straight away – so it’s hard to fake success. There…
Read MoreWith a firm focus on hand hygiene during the ongoing Covid-19 pandemic, are you hands dry from the repeated washing? Dr Anjali Mahto, consultant dermatologist & British Skin Foundation spokesperson, shares her advice for easing dryness… Repeated cleansing and use of alcohol gel has resulted in nearly all of my…
Read MoreRia-Jaine Lincoln, an accountant that specialises in helping beauty businesses, shades 10 points to consider to help navigate challenges in 2021 and aim for success… The start of a new year is usually the time when people focus on their business and personal goals. Many speak of starting new diet…
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