EXPERT ADVICE

Gelish E File Image

Buying an E-file & bits? Nail techs: here’s what to consider

By Rebecca Hitchon | 21 February 2025

Nail experts share what to know before buying an E-file and bits… Choose the company carefully “Purchase from a reputable professional brand that also provides high-quality training for its E-file range, as undertaking this training is the best way to ensure the tools are being used correctly,” says Giorgia Cappella,…

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Empty Nail Salon

No-shows & cancellations: how to prevent & handle them in your beauty business

By Marie-Louise Coster | 20 February 2025

Session nail stylist, salon owner & educator, Marie-Louise Coster, shares advice for client no-shows and cancellations… Every beauty business, at some point, has a client that doesn’t turn up for their appointment. You will have blocked out time and potentially turned other clients away, but are left with an empty appointment…

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Nail Biting Picking

How to stop nail biting & picking: experts share treatment plans to break the habit

By Rebecca Hitchon | 18 February 2025

Finalists in the Scratch Stars Natural Nail Specialist of the Year category 2024 share tips for nail biting and picking clients… Why do people bite and pick at their nails and skin? “Nail biting, also known as onychophagia, and skin picking and biting, named perionychophagia, are habits associated with stress,…

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Feb25 Low Res Cover Scratch For Web

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Cleaning 1200 Spray

The vital step you could be missing when cleaning

By Guest Writer | 18 March 2021

Nigel Rouse, brand owner of Mundo Professional, shares why time is a key factor when cleaning… I have watched many people – including those in the medical profession – spray disinfectant on to a surface and then immediately wipe it dry. What’s wrong with that? Time! While disinfectants are brilliant…

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Katie Barnes Fine Lines

How to perfect fine line work in your nail designs

By Katie Barnes | 16 March 2021

Mastering straight, fine lines can be difficult enough on a flat piece of paper, let alone on the curved surface of a nail. Throw a moving customer into the equation and the thought of creating fine lines can challenge any nail tech. Brush Choosing the right brush is the first…

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Pregnant Client

How to treat a pregnant client in the nail salon

By Chloe Randall | 13 March 2021

Pregnant pampering can be a welcome treat for a tired mum-to-be. For pregnant clients, changes often need to be made to comply with their needs and safety when being treated, whilst making their time in the salon as comfortable as possible. Here, we share some considerations you can make for…

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Salon Towels

How to clean your salon towels

By Kat Hill | 12 March 2021

Abbas Vawda, managing director at Majestic Towels shares his advice for caring and cleaning your towels… “For a busy business that requires daily laundering, it is advisable to opt for a middle weight towel (around 500gsm). These will be very durable, giving reduced washing and drying times, thus making them…

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Nail Beauty Business Loyalty Scheme

Why you should have a client loyalty scheme

By Kat Hill | 9 March 2021

Do you have a loyalty programme in place? Alice Kirby, director at Lockhart Meyer Salon Marketing, shares her top tips… Why should nail & beauty businesses introduce a loyalty schemes? An effective loyalty scheme can help increase both your retention rates and how long your clients ultimately stay with you.…

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Maddie Regan

9 top tips for nailing Instagram

By Guest Writer | 5 March 2021

Maddie Regan, Scratch columnist & top tech at 81 Rose Garden, share her top tips to up your Instagram game… As business owners or nail professionals, the majority of us are marketing our salons on social media. So, we are all striving for bigger and better results. Social media is a great way…

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