EXPERT ADVICE

Gelish E File Image

Buying an E-file & bits? Nail techs: here’s what to consider

By Rebecca Hitchon | 21 February 2025

Nail experts share what to know before buying an E-file and bits… Choose the company carefully “Purchase from a reputable professional brand that also provides high-quality training for its E-file range, as undertaking this training is the best way to ensure the tools are being used correctly,” says Giorgia Cappella,…

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Empty Nail Salon

No-shows & cancellations: how to prevent & handle them in your beauty business

By Marie-Louise Coster | 20 February 2025

Session nail stylist, salon owner & educator, Marie-Louise Coster, shares advice for client no-shows and cancellations… Every beauty business, at some point, has a client that doesn’t turn up for their appointment. You will have blocked out time and potentially turned other clients away, but are left with an empty appointment…

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Nail Biting Picking

How to stop nail biting & picking: experts share treatment plans to break the habit

By Rebecca Hitchon | 18 February 2025

Finalists in the Scratch Stars Natural Nail Specialist of the Year category 2024 share tips for nail biting and picking clients… Why do people bite and pick at their nails and skin? “Nail biting, also known as onychophagia, and skin picking and biting, named perionychophagia, are habits associated with stress,…

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Feb25 Low Res Cover Scratch For Web

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Pedicure

Pedicures: How to treat clients with arthritis

By Chloe Randall | 15 April 2021

Arthritis can cause joints to become inflamed, painful and in later stages, deformed. As some arthritics suffer from arthritis in their feet, a pedicure is often well needed. The nail professionals share tips on how to treat clients with arthritis… “Arthritis can be quite tender and having a pedicure can…

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Maddie Regan

Is your nail salon inclusive?

By Guest Writer | 9 April 2021

Maddie Regan, Scratch columnist & top tech at 81 Rose Garden, shares some pointers to ensuring your salon is more inclusive… One of the most important things that I have learnt during my time in our industry is that there is no such thing as a ‘one-size-fits all’ approach. Every client is different; it’s up…

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Social Media

5 ways to attract your dream clients on social media

By Guest Writer | 7 April 2021

Anna Khanna, founder of Socialista Media, reveals 5 ways to attract your dream clients on social media… Social media is the window into your business, think of it as your shop front. It is a tool which is useful to draw in customers and clients, and when you follow the…

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Instagram Reels Gram 1200

Instagram Reels: A how-to guide

By Guest Writer | 6 April 2021

London based nail artist, Sadie Jordan, works as a creative nail expert and content creator for The Gel Bottle Inc. Her previous work included a job at WAH Nails, at which she produced content for the brand’s YouTube channel. Here, she reveals how to make the most of Instagram Reels…

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Time Management

Reopening: How to effectively manage client bookings

By Chloe Randall | 6 April 2021

The idea of reopening after such a long period of time away from the nail desk can be daunting, especially with clients eager to finally have their nails done. However, it is important not to get burnt out within the first two weeks of reopening; structure your diary accordingly to…

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Checklist

Reopening: Back to work checklist

By Kat Hill | 6 April 2021

Are you ready for the return to work? Scroll down for our checklist to help prep you and your business for reopening. Treatments offered by nail & beauty professionals are classed as ‘close-contact services’ and foster specific government guidelines that must be followed to ensure safe working practice. You have…

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