EXPERT ADVICE

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Buying an E-file & bits? Nail techs: here’s what to consider

By Rebecca Hitchon | 21 February 2025

Nail experts share what to know before buying an E-file and bits… Choose the company carefully “Purchase from a reputable professional brand that also provides high-quality training for its E-file range, as undertaking this training is the best way to ensure the tools are being used correctly,” says Giorgia Cappella,…

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No-shows & cancellations: how to prevent & handle them in your beauty business

By Marie-Louise Coster | 20 February 2025

Session nail stylist, salon owner & educator, Marie-Louise Coster, shares advice for client no-shows and cancellations… Every beauty business, at some point, has a client that doesn’t turn up for their appointment. You will have blocked out time and potentially turned other clients away, but are left with an empty appointment…

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Nail Biting Picking

How to stop nail biting & picking: experts share treatment plans to break the habit

By Rebecca Hitchon | 18 February 2025

Finalists in the Scratch Stars Natural Nail Specialist of the Year category 2024 share tips for nail biting and picking clients… Why do people bite and pick at their nails and skin? “Nail biting, also known as onychophagia, and skin picking and biting, named perionychophagia, are habits associated with stress,…

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Pedicure

Pedicures: How to consult & refer your clients

By Chloe Randall | 30 April 2021

When clients come to the salon with foot ailments, a pedicure treatment may not always be the answer. A pedicure will improve the appearance of the foot and the toenails. However, there may be situations when referral to a foot health practitioner or podiatrist is required, as the condition may…

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Maddie Regan

Reopening: Maddie Regan reflects on lockdown

By Guest Writer | 29 April 2021

Scratch columnist & top tech at 81 Rose Garden, Maddie Regan, reflects on her experience of lockdown & her return to work… With hair and beauty salons officially open again, I thought I would take some time to reflect on some of my highs and lows during the past 12 months…

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Money Matters: How to protect your nail business & plan recovery

By Guest Writer | 29 April 2021

Ria-Jaine Lincoln, aka The Beauty Accountant, reveals how you can capitalise on a boom in clients and protect, enhance & manage your future wealth… Now the beauty industry has reopened, it can be easy to push bookkeeping and accounts to the side. However, you do not want to miss the…

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Phone

5 ways to set boundaries with pushy clients

By Kat Hill | 23 April 2021

Saying ‘No’ can be a tricky word when it comes to clients, but setting boundaries is equally important for you, your welfare and, in turn, your business. Read on to discover some top tips from industry figures… 1.“It’s so important in our industry to set boundaries,” explains Claire Blincoe, Georgie…

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Earth Hands Sustainable

9 ways to make your nail & beauty business more sustainable

By Katie Barnes | 22 April 2021

While recycling plays a big part of helping the environment, running a sustainable business is so much more than just that. There are many factors to consider when seeking to make your business more sustainable. It is important to try to source sustainable products from the get-go, but it is…

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Green is the new black – sustainability overview & directives for the beauty industry

By Alex Fox | 21 April 2021

Sustainability Matters The global climate strike, stark and scary documentaries, electric cars, reusable coffee cups… over the past few years, sustainability has become more and more ingrained into our daily lives and the choices that we make. So, if we’re trying our best as consumers, are the brands and businesses…

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