EXPERT ADVICE
How to stop nail biting & picking: experts share treatment plans to break the habit
Finalists in the Scratch Stars Natural Nail Specialist of the Year category 2024 share tips for nail biting and picking clients… Why do people bite and pick at their nails and skin? “Nail biting, also known as onychophagia, and skin picking and biting, named perionychophagia, are habits associated with stress,…
Read MoreNail & beauty apprenticeships: salons share benefits, their experiences & advice
In a recent poll on Scratch’s Instagram, almost 80% of respondents shared that they’re considering taking on apprentices. Here, two UK salons share how they’ve reaped the rewards of the apprenticeship process… Nailspa, West Yorkshire “As a business owner, I believe that when it comes to employees, you cannot beat…
Read MoreNail techs: This is why thorough client consultations are so important
Scratch Stars Natural Nail Specialist of the Year finalist 2024, Tanya Jeskins, shares why thorough client consultations are the key to effective and safe nail services that keep clients returning. So, what exactly is a client consultation? Tanya explains: “It’s a professional conversation that takes place before every appointment, to…
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Lucy Pastorelli, founder of Lucy Pastorelli Tools, shares how she empowers her team… 1. Create inclusion. Everyone has an opinion, and we always make sure that we listen to each member of staff – whether they’ve been employed at LP for five weeks or five years. Each point of view…
Read MoreCustomer education is critical to maintaining a successful nail and beauty business. Sharing aftercare and other maintenance tips can be difficult, especially if you’re back-to-back with clients or want to avoid sounding pushy. However, the service doesn’t end at the nail desk. Following the correct aftercare can be as important…
Read MoreKishon Mather, finance director at the National Hair & Beauty Federation (NHBF), shares points to note if you’re considering becoming a cashless nail or beauty business… Have you ever thought about going cashless in your business? It’s been a hot topic for a while as cashless payments may help to…
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