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What is a nail habit-tic & can it be treated?

By Katie Barnes | 12 February 2025

When a client sits at your nail desk and presents you with a nail like the below, you may wonder whether it is a contraindication that you should not treat. This is habit-tic deformity. Most commonly seen on the thumbnails, this nail condition is usually a result of onychotillomania: a…

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Nail & beauty apprenticeships: salons share benefits, their experiences & advice

By Rebecca Hitchon | 11 February 2025

In a recent poll on Scratch’s Instagram, almost 80% of respondents shared that they’re considering taking on apprentices. Here, two UK salons share how they’ve reaped the rewards of the apprenticeship process.. Nailspa, West Yorkshire “As a business owner, I believe that when it comes to employees, you cannot beat…

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Self-employment help for nail techs: legal, financial & operational considerations

By Lilly Delmage | 5 February 2025

All the legal, financial and operational factors to consider before making those all-important choices… Deciding to become a self-employed nail tech is just the beginning, and we’re here to help you navigate it all. From choosing whether to work from home or as a mobile tech, to deciding which insurance…

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7 ways nail & beauty salon managers can maximise sales in quarter 4 of the year

By Guest Writer | 7 July 2023

Founder of PHAB Service Stars, business coach and management trainer Nergish Wadia-Austin, shares what salon managers should consider when planning for a successful fourth quarter… Research: Conduct market research to identify popular trends, products, and services during the holiday season by talking to your suppliers. Ask them about competitors’ strategies…

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Discounts: Are they a good idea?

By Guest Writer | 7 July 2023

Hair & beauty business coach, Maddi Cook of Boss Your Salon, shares advice on offering discounted services to family & friends… We’ve all been faced with the dilemma of giving a discount to friends and family. While it may seem like a good deed to hook up your loved ones,…

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Silent walkers: Penny Etheridge on using salon software to prevent them & build lasting client relationships

By Guest Writer | 29 June 2023

With 91% of clients not complaining after a negative experience in the salon, instead opting to not return, becoming “silent walkers”, Penny Etheridge of Penny Etheridge Creative Business Consultancy discusses how salon software can be utilised to prevent this. “Using your software system to its full potential lets you have the…

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How to believe in yourself as a nail pro

By Guest Writer | 24 June 2023

Hair & beauty business coach, Maddi Cook of Boss Your Salon, shares advice to remove those negative thoughts as a nail pro… Entrepreneurship isn’t for the faint- hearted. It takes a rock-solid mindset and the ability to navigate challenges and obstacles. Many nail bosses struggle to achieve their goals due to…

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4 items you should be sanitising alongside your nail tools

By Katie Barnes | 23 June 2023

You clean, disinfect and sterilise your nail tools, but on what else should you carry out these processes? Any reusable items that come into contact with clients’ skin or nails must be sanitised, disinfected and sterilised, depending on your country’s regulations. Protocols referred to in this blog are applicable to…

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Seeking smooth skin this summer? Check out waxing specialist Andy Rouillard’s top tips

By Guest Writer | 23 June 2023

Waxing specialist & Salon System expert, Andy Rouillard of Axiom Wax Academy, shares his top tips for achieving a perfect finish when performing professional wax treatments in the summer. 1. Cleanse “Hot, sweaty skin is a nightmare to wax, so don’t be stingy with the pre-wax cleanser,” Andy recommends. “Just…

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