Why I use Timely to help manage my beauty business

When Beaconsfield-based nail technician, Chloe Joel, shared images of her ombré nail styles on social media, they quickly went viral – and she found herself juggling up to 30 clients a week. Overwhelmed by admin, she turned to Timely to take over her business management and bookings.

“Before Timely, I spent every evening sending text messages individually to clients to remind them of their appointment the following day, and it took a lot of time,” Chloe reveals. “Timely was so simple to set up and I could adjust everything to suit my business needs. An online booking system for clients looks really professional, too!”

The Timely business management software is designed to save you hours of admin so you can focus on serving up a fabulous experience for your client base. Key features include appointment admin, sales and payments, client management, inventory, reports and more.

Chloe quickly got to grips the software, which is now a core part of the business she runs from the reception area of a hairdressers on a busy high street. She admits that she loves seeing her day planned out clearly on the system and Timely’s reminder emails reduce any confusion and last-minute cancellations, which has saved her money.

“Whenever I’ve sent a DM or email to the Timely team, I have received a quick response,” Chloe continues. “Timely also shares my work on social media, which gives my business a boost.”

Chloe, who boasts over 26,000 followers on Instagram as @nailsbychloej, often wakes to find her calendar has been filled by clients booking via Timely overnight. “My clients love the software because it’s simple for them to use and they don’t feel like they are pestering me at 11pm to make an appointment,” she says. “Even when I’m mid-treatment, clients can go into their phone and rebook, which saves me so much time.”

To learn more about Timely, visit www.gettimely.uk

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