How to create a successful salon team

Maddie Regan, Scratch columnist & top tech at 81 Rose Garden, share her top tips for ensuring your salon staff are a happy, successful team…

Effective teamwork is something that every organisation should strive for and is particularly important in the salon business.

During my time at 81 Rose Garden, I have learnt that the way a team works together as a whole determines its success. You may have the greatest group of individuals in the salon, but effective teamwork accomplishes so much more than any one individual can.

After 2020, I have never been more aware of the importance of good communication. Encouraging the discussion of ideas, airing opinions, sorting out disputes, and nurturing the well being of your staff is critical especially when workloads increase or things change, just as they have for our industry during the global pandemic.

81 Rose Garden salon team

Teams are made up of very different personalities.

This means that it’s essential to get to know your staff on a personal level and understand that what motivates one person may not work for another. Not all personalities gel either and newcomers can alter the balance of things, while quieter individuals may struggle to fit in or get overlooked. It is vital to remember that ignoring one individual means you are failing to achieve the potential of the team’s performance.

So how do you keep staff motivated, promote team spirit and achieve effective teamwork in the salon? In my opinion, the team needs to be nurtured constantly. A happy team makes a healthy business.

Read more in the February issue of Scratch magazine!

www.81rosegarden.com