4 ways to empower your nail business’ employees

Lucy Pastorelli, founder of Lucy Pastorelli Tools, shares how she empowers her team…

1. Create inclusion. Everyone has an opinion, and we always make sure that we listen to each member of staff – whether they’ve been employed at LP for five weeks or five years. Each point of view is always valid, and I encourage the team to share its ideas. I also like to get thoughts from the salon team on each and every product we launch. Our tools are created by nail techs for nail techs, so this is important.

2. Promote equality. We’re all equal in the nail bar; there’s no hierarchy. I love sitting in the nail bar with the team to do my clients’ nails too. We’re like a big family – if someone is double-booked or running late, we all work together to help them out.

3. Produce a positive environment. As a team, we work together to create a pleasant environment for us and our clients. There’s always a great buzz in the salon and I can personally say I enjoy going into the salon every day. Providing team snacks in the kitchen definitely helps too!

4. Boost morale. We like to do things as a team away from the salon, and this really helps to keep spirits high. I have also gifted the team an LP tote bag and Champagne – just a little something to let them know they are appreciated.

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